Return Page
Lubans Coffee Co. Return Policy
At Lubans Coffee Co., we are committed to providing you with the finest Cuban-style espresso experience. If you are not completely satisfied with your purchase, we are here to assist you.
Return Eligibility:
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Timeframe: Requests for returns must be made within 15 days from the date of purchase.
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Condition: Items must be unused, unopened, and in their original packaging.
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Proof of Purchase: A valid receipt or proof of purchase is required for all returns.Jumpseller
Non-Returnable Items:
- Perishable goods, such as opened coffee bags, are not eligible for return.
Return Process:
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Initiate Return: Contact our customer service team at lubans@lubanscoffeeco.com to request a Return Authorization (RA) number.
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Shipping: Securely package the item, including the RA number and proof of purchase, and ship it to:
Lubans Coffee Co.
18304 SW 152 Place
Miami, Florida , 33187
Please note: Customers are responsible for return shipping costs.
Refunds:
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Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 10 business days to the original method of payment.
Contact Us:
- For any questions regarding returns or exchanges, reach out to our customer service team at lubans@lubanscoffeeco.com or (352) 358-1841
This return policy is designed to ensure your satisfaction with our products and services.